Shipping & Returns
the fulfillment process
1.You pay for your order
2.You will receive an Order Confirmation Email
3.The Processing Period begins. Processing time 3-5 days.
4.After the processing period is over, your shipping label will be created.
5.You will receive an Order Fulfillment email. Your tracking number will be in the email.
6.Your package is shipped off via USPS Priority Mail (2-3 business days US)
(United States) 2-3 BUSINESS DAYS VIA USPS Priority Mail
This time does NOT include processing period
Expect delays during COVID, sales period, &holidays.
Return & Exchange Policy
Due to the nature of our products, we do not accept returns or refunds . If there is a issue with your order please email us proof of discrepancies. If your order is returned to us from USPS we will offer refund minus the shipping cost or offer a reshipment of your order plus the additional shipping fee.
If you entered the incorrect address when checking out ,you have 24 hours to contact us at email@example.com to fix your information.
Cordelia's Collection is open Monday - Friday 10AM-5PM. We are closed on weekends and major holidays. If you have emailed us please allow 1-3 business days for a response.